Fire Bureau of Changhua County (CHFD)
Intelligent GPS Fleet Management System And Heart-Easing SMS Service
Intelligent Government
Riti Technology Inc
Auto-monitoring platform integrated Changhua county 119 reporting system and GPS fleet management system, using Intelligent Data Unit on fire engines to provide crucial information enhancing the efficiency on rescuing and emergency handling. Featuring:
- GIS map: shows dispatching information, real-time vehicle position, designated hospital location and fire department valued-added information.
- Auto-alarm monitoring mechanism: collects all vehicle duty status, abnormal event reports and driving record to help on making correct decisions and tightening up the communication of related departments.
- GPS Fleet Management System: controls real-time 119 reporting cases; provides central commander and rescue teams case information, location of ambulances; and also plans the best route to the case location.
- Heart-Easing SMS Service: the system will sent SMS to the informant the estimated time of arrival once dispatching, and give the rescue team the exact location of the informant.
● Latest on-duty and departure vehicle analysis:
○ The statuses of all the rescuing fleets are determined by the system, replacing the traditional radio or manual status reporting. Not only avoids delay or miss the critical report and also helpful to dispatch the returning rescuing fleet remotely to next location.
● Abnormal event reporting:
○ Monitor and report the abnormal events of the fleet, e.g. low battery voltage, speeding, lost contact via using different warning colors and notice sound to inform the center.
○ The reports also used for checking the personnel performances, correcting the driver on driving behavior and hence to increase the driving safety and duty efficiency.
● System efficiency:
○ The accuracy of dispatching rate is raised up to more than 95%, duty efficiency is up to 90%, and the rescuing fleet arrival time is decreased averagely by at least 38 seconds..
Picture 1. Intelligent GPS Fleet Management System platform structure
Picture 2. 119「Heart-Easing SMS Service」